Connect with non-competing roofing professionals in structured peer group meetings to share insights, solve challenges, and grow your service department.
Receive a focused, two-day on-site consulting visit that delivers personalized strategies to improve your roofing service department’s performance.
Gain full access to remote consulting, training, and resources, plus an optional on-site visit, to optimize operations and enhance customer satisfaction.
At Service First Solutions, we specialize in providing comprehensive commercial roofing consulting services tailored to meet the unique needs of your business. Our experienced consultants specialize in helping roofing companies strengthen their operations, expand their customer base, and achieve sustainable growth. Whether you’re managing a single facility or a large portfolio, our services help you make informed decisions that protect your investment and reduce long-term costs.
Managing a service department requires expertise, strategy, and operational insight. Service First Solutions offers personalized support to commercial roofing contractors and their service departments, focusing on improving efficiency, team performance, and client satisfaction. Our approach emphasizes building a customer centric culture that drives growth, enhances reputation, and fosters loyalty among clients.
Creating and maintaining a high-performing commercial roofing service department goes beyond technical skill. It demands strategic planning, ongoing improvement, and collaboration. At Service First Solutions, we provide programs and peer group sessions designed specifically for commercial roofing service departments, helping teams share best practices, overcome challenges, and achieve operational excellence.
Service First Solutions is a trusted leader in commercial roofing consulting, dedicated to helping businesses optimize their roofing operations. With years of industry experience, our team of commercial roofing service department consultants provides expert guidance, strategic planning, and hands-on support to ensure long-term success. We are committed to delivering practical solutions, improving efficiency, and helping clients protect their investments with confidence.
Join a community of non-competing roofing professionals in structured, EOS-style meetings to share insights, solve challenges, and accelerate the growth of your service department.
Experience transformative growth through a two-day, on-site consulting engagement that includes pre-visit video calls, personalized strategies, and post-visit recaps to elevate your service department’s performance.
Benefit from comprehensive remote consulting, weekly scorecards, tailored training, and exclusive resources, now enhanced with an on-site Intensive Contractor Visit to drive operational excellence and customer satisfaction.
Enhance your commercial roofing operations with our customizable Excel tools, including the ‘Complete Repair & Maintenance Library’ and ‘Service Flashings Unit Pricing Guide,’ designed to streamline proposals, invoicing, and pricing.
Contact us and we can help you choose the right service for you!
We help contractors of all sizes achieve success by establishing and cultivating a dedicated service department.
After implementing the strategies and coaching we received during our intensive Contractor Visit in August 2022, our service department’s contribution to total revenue grew from 15% to 25% The guidance we received has been a game-changer for our business, helping us capitalize on new opportunities and strengthen our existing operations.
“Although we are in the first year of this program, I can already see the benefits. Within the first 6 months we have improved our service department faster than we have in the last 6 years. The group consists of likeminded people in the same position working towards the same goals along with helpful guidance from Tracey. The benefits of being a part of this group are incalculable.“
“Since the Intensive Contractor Visit by Service First solutions in August 2023, we at Chaffee Industrial Roofing have grown our Roof Maintenance Department from 2 1/2 to 5 1/2 crews, and we’re nearing the addition of a sixth. This growth has been supported by a shift from a paper-based system to Dataforma, improving our scheduling, tracking, and efficiency significantly.
The expertise from Service First Solutions has been pivotal in enhancing our response times, documentation, and invoicing marking a huge success for us“